IF I could give minus 5 rating even that would be too much..they didnt bother putting my bag on the plane from frankfurt to dusseldorf as baggage loaded was enough for them, my bag arrived later that day.. here i am 4 days later, still no phone call about delivery, cant contact them as they only have a message serice.. in all they are a fucking waste of time and air.. will contact lufthansa and persue compensation for lost bag.
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