Here most recent and probably last experience with MM Altona: I live next to it so in the last years I have been purchasing many products in it, at around 5000€. Last product I bought is "bose quietcomfort 35 series" a wireless headset. After having bought it, I realized there is a sound lag, when you watch YouTube or Netflix, the image and sound are not in synchronization. I then Googled the issue and it is apparently a well know problem since 2018. I live in a small apartment, so I do not like to have much stuff around, I normally throw away to recicle all packages cartons. But I keep the invoice. The headset was in perfect condition as it was only couple days old, and barely used. So I went to give it back. I will not elaborate on the two ladies on the returns front desk, it was just terrible. Then I met the person in charge of the headset section. I explained what the problem was, his answer was "I will need to charge you 30€ for the missing box" that made me very mad because he basically, did not care about none of the words I said, he said "I need to sale that back and without a box I can't". Here the my the lesson I learned about MM Altona. They are just greedy and unfriendly they do not care about their clients, I told him to please check my profile on the computer so that he would see that I have expended quite a bit of money in that center, he did not care at all. I told him that to me the problem was not the 30€ euros he was asking for the missing box, the problem
Das gefällt 05Andrew12 .