I have been a member at Fitness First Westend (Frankfurt). The club itself is ok, but nothing special. Customer Service however is a disaster and a group of crooks. They will try to find every possible reason for you to be bound contractually for another whole year. Customer Service will be completely inflexible and will not care about the customer one bit. I highly suggest for anyone joining Fitness First to read every single detail of the contract, or they will try to milk out every last euro from the customer.
There are many other gyms in Frankfurt, avoid Fitness First at all costs, you will be a lot better off! 10895306
Antwort des Inhabers
Hello Stefanie Knight, thank you for your review. We are very pleased that you like it so much with us. We look forward to welcoming you again soon. Your Fitness First Westend Team.