very nice and friendly worker. But the caculation of bill is very unprecise. The guy was by us since coming in till he left was in total 34 minutes, but on the bill 1 and half hour has been written down. I called them and got the answer that his travel time plus unloading and uploading time will also be caculated in. As a matter of fact, the guy did not drive the car here and he waited to be picked up for around 15 minutes outside my door. And the driving distance was also 3 times written than it was showed on google map distance.