My husband ordered flowers for my birthday to make me happy, paid for them, and despite multiple telephone calls and emails to the shop, we haven't received them even after 2 days. The shop claimed they would deliver the flowers and made unfounded excuses, such as saying my address was incorrect. In the end, they failed to deliver the flowers, ruining our joyful moments. I cannot forgive them for their irresponsibility, and I would never recommend such a service to anyone."